Cyberpunk 2077 Devs Issue Refunds Due To PS4 and Xbox One Performance Problems

Cyberpunk 2077

CD Projekt has spoken out about the rather bumpy launch of Cyberpunk 2077. The company apologizes, refers to upcoming updates and also mentions the possibility of having the purchase price refunded.

After the previous PC tests had promised an excellent game, after the start of the last-gen versions of Cyberpunk 2077 there was a feeling of disappointment. Numerous problems and a visually unappealing condition spoiled the fun. Cyberpunk 2077 runs much better on the new-gen consoles of PS5 and Xbox Series X.

The role-playing shooter was explicitly released for PS4 and Xbox One. The independently developed new-gen versions will not be released until next year, which makes the state of sale basically unacceptable. CD Projekt has meanwhile also been forced to make a statement. In it, the company apologizes for the fact that Cyberpunk 2077 was not shown on the basic consoles before the launch.

“First of all, we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase. We should have paid more attention to making it play better on PlayStation 4 and Xbox One,” CD Projekt said on its official Twitter account.

CD Projekt strives to improve the condition of Cyberpunk 2077 in the coming weeks and months. As part of this, several updates are planned, all of which will not appear before the holidays. Instead, there are already plans through to February. However, you can still expect at least one update this year.

“We will fix bugs and crashes, and improve the overall experience. The first round of updates has just been released and the next one is coming within the next 7 days. Expect more, as we will update frequently whenever new improvements are ready. After the holidays, we’ll continue working — we’ll release two large patches starting with Patch #1 in January. This will be followed by Patch #2 in February,” they further commented.

For copies purchased digitally, you should use the PSN or Xbox refund system. For packaged versions, CD Projekt recommends that you apply for a refund at the store where you bought the game.