It’s a known fact that no game comes with the issues of something like crashing and freezing while playing, whether it’s a console or PC. This also applies to the recently launched Call of Duty: Black Ops Cold War game. But thankfully, when we have such issues with the game, we also have the potential fixes for them as well. Now, if you are facing the Crashes or Game Freezes issue during the gameplay of the Call of Duty: Black Ops Cold War game then below we have some methods which can potentially fix such type of issues on console and PC.
Before heading to the solution, you should know that there could be a variety of reasons for the Call of Duty: Black Ops Cold War crash or freezing issue. Sometimes, you can just quit the game and restart to get out of the issue. But, if that doesn’t work for you then you might also like to try rebooting your console. All these seem quite annoying and time-consuming, right?
Don’t worry, just follow the below methods which could possibly help you fix these issues.
How to fix Call of Duty: Black Ops Cold War game Crashes or Game Freezes issue on PS4?
If you are getting the issue on your PS4 system then there a high chance that you receive the following error messages on PS4:
- Error code CE-34878-0.
- An error has occurred with an application or system software.
If you receive any of the above error messages after the Call of Duty: Black Ops Cold War crashes or freezes then simply restart the game and play again. However, if you continually receive the two error messages again then check if your PS4 system is up to date. If not then try the below steps to update your PS4 system to the latest updated version available.
Steps to update ps4:
- Select the Home button in the center of the controller.
- Scroll up and select Settings.
- Select System Software Update.
- If a new update is available then hit the update to update your PS4 system.
What if your PS4 system already has the latest updated version installed and is up to date? In that case, try the below troubleshooting methods that could possibly fix the game crash and freezing issue on your PS4 system.
- Ensure your PlayStation 4 console is in a cool, well-ventilated place.
- Delete old files and game data from your PlayStation 4.
Kindly note, that sometimes using a 3rd party hardware such as memory cards, controllers, chips, and cables with your console might also be responsible for such types of crash and freezing issues. So, make sure you have the right genuine hardware for your PS4 console.
How to fix Call of Duty: Black Ops Cold War game Crashes or Game Freezes issue on Xbox One?
On Xbox One, it is known that most games including Call of Duty: Black Ops Cold War crashes on Xbox One while in the Public Multiplayer Lobby before a match begins or immediately after a match ends. If the game crashes on your Xbox One console then you simply try to re-launch the game and start palying again. But, if the crash continues, then you can try updating your Xbox One system by following steps that could possibly resolve the crash issue.
Steps to update Xbox One:
- Select the Home button in the center of your controller.
- Select Settings.
- Select System.
- Available updates will be listed under Console info.
The next thing you can try to fix the game crash or freezing issue on your Xbox One console is to:
- Ensure your Xbox One console is in a cool, well-ventilated place.
- Clear the cache on your Xbox One.
You can also reset your media access control (MAC) address. To do this follow the steps below.
- Press the Xbox button.
- Open Settings.
- Go to Network and select Network settings.
- Select Advanced settings.
- Select Alternate MAC Address.
- Select Clear.
- Select Restart.
How to fix Call of Duty: Black Ops Cold War game Crashes or Game Freezes issue on PC?
If you are getting crash and game freezing issues while playing Call of Duty: Black Ops Cold War or any other games then make sure that your PC meets the minimum system requirements for the game you are playing. Also, make sure that you have the latest drivers installed for your graphics cards and sound.
If you are using an Nvidia graphics card then make sure that you have the latest game-ready driver installed for the Nvidia graphics driver. Also, keep updated on your Nvidia Gforce Experience regularly.
The next thing you need to make sure your PC is running a compatible version of Windows 10. Most games require Windows 10 64-bit version but make sure that it is updated to the latest version of Windows.
Download the latest drivers for your graphics cards and sound cards on your PC you can simply go through the following links and download the latest drivers.
Video
Audio
Download and Install AIO Runtimes on PC (Recommended by Us)
On PC you can also download and install the AIO runtimes_v2.4.9.exe (397M) on your PC. AIO Runtime (All in One Runtime) is an application for Windows 10 PC that you must install on your PC. This application could possibly fix any games issue on your PC such as game Stop Working Program, Crash at the start, any .DLL errors, any other runtime errors, game hanging, and freezing issues that you may get while staring or playing the game.
Notably, the AIO Runtime application includes the following files which are required to run games on your PC. If your PC is missing any of the below files then you might face any of the issues which we have already talked about in the post above. So, any of those files download install the AIO runtime application on your PC.
- Included components (32-Bit & 64-Bit)
- .NET Framework 4.8 + Updates
- Java Runtime Environment 8
- DirectX 9.0c Extra files
- General runtime files
- Microsoft Visual C++ Runtimes (v2005 – v2019)
- Microsoft Visual J# 2.0 SE
- Microsoft Silverlight 5
- Adobe Flash Player (Opera, FireFox, Internet Explorer)
- Shockwave Player 12 (Internet Explorer Plugin)
Do note that above are some of the methods which are recommended by Activision in order to help you fix any possible game crashes or freezes issue while playing Call of Duty: Black Ops Cold War on PS4, Xbox One, and PC.